Frequently Asked Questions
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Can I reprogram my TogKey macropad?
Yes! All TogKey macropads are fully programmable using VIAL, a graphical interface that lets you remap keys, set up macros, and more with no prior coding experience required. We provide step-by-step programming guides here to help you get started quickly.
If you are an advanced user, we also have an advanced feature guide here.
Can you Pre-Program my TogKey Pad?
Of course! We know not everyone wants to spend their time messing with programming or are not comfortable doing so. If you have specific functions in mind please reach out to us via our Contact Us Page before placing your order, and we will program your TogKey Pad according to your needs.
Can I get my macropad in other colors?
Yes! We love offering custom options. If you're interested in a specific color for your case, just send us a message and we’ll let you know what’s currently available or in the works. Custom colors will require more processing time to fullfill. We hope we can make whatever idea you have happen!
Do you have new designs coming?
Absolutely! We’re a small team, but we’re constantly experimenting and developing new macropad layouts, features, and designs. Follow us on Instagram to be the first to hear about new releases!
Is the source code for your products available?
Yes! You can find our QMK source code on our github. You can alternatively find the source code under the "Support" tab on our homepage. We will update the source code as needed when improving existing models or developing new models as well.
Do you sell wireless versions?
We definitely hear you on the wireless thing. It's something that we want for ourselves as well! Unfortunately, our TogKey Pads are only wired at the moment, but our team is working really hard to get both our TogKey Pad Pocket and original TogKey Pad in a Bluetooth variant. We're a small team at the moment so hopefully, we can release those models sooner than later.
Follow us on Instagram to be the first to hear about new releases and updates on our projects!
What is a macropad, exactly?
A macropad is a compact keyboard-like device with programmable keys that let you automate tasks. From launching apps and typing full phrases to triggering complex shortcuts. Macropads are perfect for boosting productivity, whether you're video editing, coding, producing music, gaming, or just streamlining your daily workflow.
What switches do you use? Can I swap them?
Our macropads feature hot-swappable sockets, so you can easily install your favorite MX-style mechanical switches with no soldering required. We usually ship with high-quality liner switches by default, but we are currently working on getting more switch options for all of you guys! Stay tuned!
What if I have a problem with my order?
Customer satisfaction is our top priority. If you run into any issues, just reach out via our contact page, and we’ll get back to you as soon as possible.
Do you ship internationally?
Currently, we ship within the U.S., but we’re working on expanding to more countries. Stay tuned or message us if you’d like to check availability for your region.